The learning solution will provide access to a full range of resources, guidance and educational innovations across the NHS and higher education which can also be shared, signposted, evaluated and developed. As well as helping to drive up quality, the learning solution will help promote and harness innovation and draw on the best practice, talent and projects within and beyond the NHS.
We recently completed the user testing, following GDS principles, to make sure we build the right digital solution. This involved a range of research methods to cross-check existing research and get further evidence to gain approval to begin development.
The next steps are to build a prototype (alpha) based on identified user needs.
Learning Solution user research (discovery)
The discovery research carried out at the end of 2016 highlighted that users want the following to support their learning:
- A centralised digital service for sharing and accessing TEL resources including a technical interface that enables Trusts to connect to this service from their in-house learning management system (LMS)
- Dedicated online community tools to encourage networking, debate, discussion and review
- The use of social media to push out messaging, ideas and discussion onto platforms people use frequently in their personal and working lives.
Learning Solution prototyping stage (alpha)
The alpha for the Learning Solution will test and develop different functionality including:
Uploading and sharing
We have a database of public health and patient safety resources and it may be appropriate to build a platform to house these resources.
The NHS eLearning Repository already provides some of the anticipated functionality and it would be useful to test the uploading capabilities of this platform and others which encourage community sharing of content (submission frameworks).
Tracking learner activity
The existing HEE e-Learning for Healthcare Hub allows tracking of learner activity into a learning management system (LMS) and portfolio, so we need to explore interfacing the two systems.
Motivation and Engagement
Work has already been carried out looking at the field of gamification/motivation by offering Continuing Professional Developer (CPD) points to users who contribute to their database. This will be tested with users as part of the alpha.
The alpha for the learning solution will be developed in an ‘agile’ way, testing user needs on the system as ‘you go along’’ so that iterative changes can be made in each step of the build and testing.