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Healthcare library and knowledge services

Healthcare library and knowledge services underpin education, lifelong learning, research and evidence-based practice. Our ambition is to extend this role so that healthcare knowledge services become the integral part of informed decision-making and innovation.


Health Education England published Knowledge for Healthcare, sharing our vision that: NHS bodies, their staff, learners, patients and the public use the right knowledge and evidence, at the right time, in the right place, enabling high quality decision-making, learning, research and innovation to achieve excellent healthcare and health improvement.

This development framework sets out an ambitious vision for provision of Library and Knowledge Services and is a significant transformation programme.

 

The Knowledge for Healthcare policy statement is also now available to download.

Library and Knowledge Services underpin all aspects of the NHS:

  • Supplying the evidence base to enable excellent healthcare
  • Supporting decision making on treatment options, patient care and safety
  • Informing policy, commissioning, service redesign and pathway development
  • Working with partners to offer health and patient information
  • Enabling lifelong learning and research, and promoting innovation
  • Visit the Health Library & Information Services Directory to look up your local library by area, trust or county
  • Register for an NHS Open Athens account to access NHS e-resources, including:
    • Clinical databases such as Medline
    • Full text e-journals
    • Electronic books.

Search for national, regional and local electronic content at NICE Evidence Services www.evidence.nhs.uk and on the Healthcare Databases Advanced Search pages: www.library.nhs.uk.

Library and Knowledge Services leads

The Library and knowledge services leads work together to:

  • Provide strategic advice and professional leadership to NHS organisations
  • Undertake a range of activities which benefit from economies of scale including commissioning, procuring and managing a suite of electronic knowledge resources accessible to all health and social care staff
  • Uphold standards that minimise inequality of service and demonstrate that NHS library and knowledge services provide value for money through the development and monitoring of the national Library Quality Assurance Framework (LQAF) and the collection and collation of statistical data
  • Provide a targeted range of appropriate professional and personal staff development opportunities, for the Library and Knowledge Services workforce Act as a conduit between local and national NHS programmes
  • Promote innovation in library and knowledge service design and delivery
  • Enable the adoption and spread of good library and knowledge services practice throughout the NHS
  • Engage with non-NHS healthcare libraries via Royal Colleges, independent and third sector organisations, and the Chartered Institute of Library and Information Professionals.

HEE London and the South East

North Central and East London, North West London and South London

Richard Osborn, Strategic Library Services Development Manager

richard.osborn@hee.nhs.uk

Kent Surrey and Sussex

Louise Goswami, Head of Library and Knowledge Services Development

louise.goswami@nhs.net

 

HEE Midlands and the East

East Midlands

Richard Marriott, Contracts & Quality Manager

richard.marriott@hee.nhs.uk 

East of England

Imrana Ghumra, Professional Advisor, Library & Knowledge Services

imrana.ghumra@hee.nhs.uk

West Midlands

Clare Edwards, Education Development Programme Lead

clare.edwards@wm.hee.nhs.uk

      HEE North

      North East, North West, Yorkshire and Humberside

      David Stewart, Director of Health Libraries North

      david.stewart@nhs.net 

       

      HEE South

      South West, Thames Valley, Wessex

      Helen Bingham, Library & E-Learning Resources Manager

      helen.bingham@hee.nhs.uk

      You may also wish to discuss with your local Library and Knowledge Service Lead what needs to be done in-house to achieve the vision within your own organisation?

       

      You may also wish to discuss with your local Library and Knowledge Service Lead what needs to be done in-house to achieve the vision within your own organisation?

      Find out more about our work

      Louise Goswami, HEE’s National Programme Manager for Library and Knowledge Services, provides an overview of the development of the framework in an article for the Chartered Institute of Library and Information Professionals (CILIP) and the resulting programme of work which is expected to last three to five years and transform delivery of services. You can download extracts (Knowledge for Healthcare) published by CILIP from this page. 

      In the feature Knowledge for Healthcare – Quality and Impact, Clare Edwards, Education Development Programme Lead, Health Education England West Midlands and Chair, Knowledge for Healthcare Quality and Impact working group, along with Linda Ferguson, Deputy Director of Health Libraries North West, NHS North West Health Care Libraries Unit, outline the work of the Knowledge for Health Quality and Impact working group and explain its remit to develop tools to empower LKS services to demonstrate value, support the collection of evidence and to raise profile and impact in the delivery of decision making and healthcare.

      Helen Bingham, Head of Knowledge Services and Technology Enhanced Learning at HEE in the south, reports on the progress of the Service Transformation Working Group, continuing CILIP’s series of articles on the implementation of Knowledge for Healthcare, HEE’s strategic development framework for NHS-funded library and knowledge services in England.

      Healthcare library and knowledge services underpin education, lifelong learning, research and evidence-based practice. Our ambition is to extend this role so that healthcare knowledge services become the integral part of informed decision-making and innovation. Watch a video which spotlights library and knowledge services available to staff at Wirral University Teaching Hospital Foundation Trust.

      Richard Osborn, London Strategic Lead for Library Services and eLearning, HEE, introduces the work of the Resource Discovery programme, which aims to help healthcare staff, learners, patients and the public to quickly and easily locate relevant information and evidence, in the final article the CILIP series on Knowledge for Healthcare, also available to download from the foot of this page.

      Sue Lacey Bryant, David Stewart and Gil Young report on the steps being taken to implement the workforce planning and development aspects of HEE's Knowledge for Healthcare framework.

      To explore ideas on how you can get involved in delivering Knowledge for Healthcare please contact:HEE.knowledgeforhealthcare@nhs.net

      Blogs

      Blogs from Sue Lacey Bryant, Senior Advisor, Knowledge for Healthcare at HEE, plus other resources, can be downloaded from the foot of this page. Sue can be contacted at Sue.Lacey-Bryant@nhs.net.

       

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      Our policy

      Healthcare relies on knowledge to be successful. It is not enough to have the right teams with the right skills in the right place, working together to deliver high quality and efficient patient care.

      Every day across the healthcare sector in England more than a million decisions are made that have a profound and lasting impact on people's lives and which influence the quality of healthcare and the cost of services.

      Read More