Quality - formal contracts and agreements
Learning and development agreements (LDA) are currently in place between HEE and their service provider organisations. Introduced in 2008, this contract is intended to secure the provision of high quality education and training services by service provider organisations. The agreement ensures that the staff and prospective staff of organisations in Yorkshire and the Humber (YH) have the relevant qualifications and the necessary skills, aptitudes and experience to do their job effectively, efficiently and in the best interests of service users. A variety of schedules contain specific requirements regarding: medical and dental trainees, support staff, e–learning, library and knowledge services and practice placements. In Yorkshire and the Humber the LDA has been used to establish working partnerships with independent and voluntary sector healthcare providers. Some placement agreements are in place with education providers for those smaller establishments that wish to be involved in placement provision.
Organisations are communicated with on a monthly basis regarding payments made in relation to the LDA. The agreement is subject to annual review including a self-assessment by the organisation.
HEI Standard Contract
Education provision commissioned through Higher Education Institutes (HEI’s) is subject to the National Standard Contract for Education Framework. Education commissioning leads (ECL’s) work in identified geographical localities across Yorkshire and the Humber. Within those patches they performance manage the contracts held with the ten local universities. ECL’s work throughout the year with HEI’s and their partners to support the effective execution of the contract and ensure that indicators of underperformance are dealt with promptly.
Local sources of quality intelligence from educational audits, student and mentor evaluation and national sources, for example the National Student Survey, are referenced within the annual contract monitoring cycle to enable understanding of the outcomes for students and to ensure safety for service users.
Participation in professional, regulatory and statutory body (PRSB) activities such as validation of programmes and monitoring visits form part of the annual cycle and relationships with PRSB colleagues are an essential feature of the quality assurance framework.
There are key points within the cycle where formal arrangements are in place. Annual and quarterly contract review meetings are held at each university on a rolling basis. Annual partnership reviews provide an opportunity to formally assess performance, review activity, and monitor the effectiveness of partnerships and stakeholder engagement and to consider service priorities and key developments for the future. The annual reviews include input from students and patients / carers, which also helps to reflect the increasing amount of involvement of patients in recruitment, selection, learning and assessment activities as part of commissioned courses.