Patient safety and human factors
Focus on communication, team working and leadership using the SBAR tool and a ‘whole system’ approach to patient safety improvement
The South West Academic Health Science Network (AHSN) project was to provide a programme of training to encourage a ‘whole system’ approach to patient safety improvement and create an instantaneous upskilling of a community of patient safety leads, who would then exist as a network and a vehicle through which all future patient safety improvement activity will be driven. The programme was delivered by the Institute for Healthcare Improvement (IHI) in partnership with the SW AHSN.
For more information on this project, please contact SW AHSN Patient Safety Team.
The emphasis of the project by the West of England Academic Health Science Network (AHSN) was to train bands 1-4 staff on communication, team working and leadership using the SBAR tool (situation, background, assessment, recommendation). The curriculum for this training was developed by Sirona Care & Health and North Bristol NHS Trust.
The toolkit for human factors referred to in the report is available online. This toolkit is freely available through the website and has been shared in a number of forums, including entering for the HSJ Patient Safety Congress Awards in July 2016 and poster presentation at the Bristol Patient Safety Congress.
For more information on this project, please contact Nathalie Delaney, Improvement Lead (Patient Safety), WoE AHSN.
This Page was last updated on: 22 July 2016