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Development of Wellbeing Partners

The aim of the project is to provide the fundamentals of how to train, develop and support staff across a multi-organisational setting.


A collection of health and social care providers are working together as a project group, known as the ‘Wellbeing Partners’.  The purpose of this group is to design and deliver a new training package for the young people of Bristol who wish to embark in a career of care.  The project group is led by the Better Care team as part of Bristol CCG and is joined by Bristol City Council, UH Bristol (Acute trust), B & S Healthcare (independent care provider) and SGS College.

The Partners have designed an apprenticeship that has not been available before locally.  It allows the ‘Wellbeing Apprentice’ the opportunity to experience a 4 month placement in an acute hospital setting, another 4 months in a residential care setting and a final 4 months in a domiciliary care setting. They also will receive Health Champion training from Public Health which is an RSPH Level 2 award in Understanding Health Improvements which provides training in the provision of basic health advice and methods of support which they can then use to inform and assist people in their community.  The Apprentices will gain an underpinning knowledge and understanding necessary to work effectively in helping people who need support and encouragement to make positive changes in their lives, including how to help them access further assistance towards the objective of adopting and maintaining a healthier lifestyle. Furthermore, they will have Healthy Lifestyle Intervention training, also from Public Health and ‘Cold Homes’ training from the Centre for Sustainable Energy.

This entire training package will take 12 months and Apprentices will graduate with a Level 2 QCF in Health and Social Care as well as the Care Certificate.

The role of the Wellbeing Assistant (as the role itself is known) was launched in National Apprenticeship Week at an event hosted by the Mayor of Bristol.  Bristol City Council reported a record number of applicants in response to this launch and a social media campaign.  Shortly afterwards, 9 candidates were successfully recruited to the scheme and are due to commence with their induction as of July 2016.

A core theme for the Apprenticeship is to encourage the Wellbeing Assistants the opportunity to experience a range of care settings as part of their training before they are expected to select an area in which to seek employment. From their perspective, this scheme allows them a diverse and unique opportunity which improves their employability and their career opportunities.

The partner organisations involved in this scheme also benefit from diversifying the training that the workforce has available to them. Their future employers will have a range of skills and hands on experience that is often difficult to find, particularly with the younger workforce.

From a service user’s perspective, this training scheme will contribute to improving the quality of the care that they receive. The care staff that treat them in their homes, on the ward or in a care home will have had an insight in to much more whole system in which they are being cared for. They will have a range of skills that are not traditionally seen and can deliver a more holistic approach to their care.

The links with Public Health and the voluntary sector that will be made during this year of training will instill the Apprentices with the confidence to refer individuals with social, emotional or practical needs to a range of local, non-clinical services, often provided by the voluntary and community sector such as social prescribing.

The Wellbeing Partners have also commissioned an evaluation package to support the learning around this new scheme. This will look at the recruitment process that was used, the progress made by the Apprentices and measure some of the successes once the scheme comes to an end. The pilot will give the fundamentals of how we wish to train, develop and support a growing important workforce.

The project is aimed to be completed in June 2017.

For more details on the project, please contact Dena Younis, Better Care Bristol Project Manager, NHS Bristol Clinical Commissioning Group and Bristol City Council, Bristol. 

Anticipated benefits will be:

  • A cohort of staff with skills that are transferable across statutory and independent health and social care settings

  • The design and delivery of a new scheme that offers more to its apprentices than has been seen before at a Level 2

  • Care professionals that have a more holistic approach to care

  • Care professionals that have a more whole-system approach to care.

  • Wellbeing and the ability to social prescribe critical to the role putting prevention at the heart of what Wellbeing Partners do.

  • Future potential for service users in Bristol to tell their story once, with a reduction in duplication of assessments.


This Page was last updated on: 5 May 2016

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