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Workforce planning

We provide system-wide leadership and oversee workforce planning and provide workforce intelligence

With more than 1.3 million staff performing over 300 different types of jobs across more than a 1000 different employers, the NHS requires a robust workforce planning process to ensure we have staff in the right numbers, with the right skills and the right values and behaviours to deliver high quality care.

At Health Education England (HEE), part of our core role is to provide system-wide leadership and oversight of workforce planning, education and training throughout the NHS. We work to ensure that healthcare staff are recruited in the right numbers with the right values and behaviours to support the delivery of excellent healthcare and drive improvement.

The Workforce Planning team provides objective modelling, analysis and evidence-based recommendations to help providers and commissioners across the south west to plan a workforce to meet service need.

You can read more about our national workforce planning, including the Workforce Plan for England, on our national page and the Workforce Skills and Development Strategy (14/15 to 19/20) - at the bottom of this page.

How to contact the team

The south west team are:

  • Tony Overd – Workforce Intelligence Manager
  • Mark Wilson – Workforce Transformation and Planning Manager
  • Jane Carne – Workforce Intelligence Analyst

The team can be contacted via their shared mailbox

Sustainability and Transformation Partnerships support

As part of the development of Sustainability and Transformation Partnerships (STPs) across the south west, we are currently supporting a variety of tools that can be used.

WRaPT - Workforce Repository and Planning Tool

WRaPT is the Workforce Repository and Planning Tool which enables the collection, analysis and modelling of workforce information from organisations and providers across the whole health and social care economy. It is a flexible tool which at its core establishes the relationship between workforce capacity and service activity.  We are currently working collaboratively with Lancashire Care Foundation Trust (LCFT) to roll out the use of the WRaPT tool across the South.

More information on WRaPT, along with case studies on where the system has been used, can be found via their website.

Please note – access to WRaPT will not be given until the governance procedures are in place via the Information Sharing Gateway.

Information Sharing Gateway (ISG)

The Programme Management Office (PMO) will be supporting STPs with the roll out of the Information Sharing Gateway across their footprint.

The Information Sharing Gateway (ISG) has been developed by a sub-group of organisations in the Lancashire and Cumbria Information Gateway (IG) Group to improve and modernise information sharing in the public sector.  It has been designed by IG specialists, for IG specialists, to support their IG reporting on data flows and information sharing (principally to IG Toolkit). 

If organisations within the STP area have agreed to use WRaPT, by using the ISG system as a data sharing agreement, all parties can be assured that the data they supply to WRaPT is being used, shared and stored in accordance with these documents. This will initially require the MOU to be signed by an accountable officer / SIRO and organisation assurance to be submitted.  Data flows will then need to be created to agree the transfer of information from WRaPT and your organisation, HEE will also need to be in the flow as we are providing the support for WRaPT and data may need to be viewed.  If you are then to share data amongst other organisations when modelling the STP plans, further data flows are required to capture the organisations involved.

Information on the features the ISG provides can be found via their website.

For more information on the ISG system, please contact the Programme Management Office.

Capacity and Capability

At present we are scoping what we can provide to raise the skills and competencies across the south west and have drawn up a selection of workshops / courses we could offer.

  • Via the University of West London:
    • Post Graduate Certificate Strategic Workforce Planning – over the years this has been a popular course. If you are interested, and have the commitment, have the backing from your organisation and can meet the entry requirements – see the University of West London’s website for more information.  The next course starts in February 2018.
    • L4 Introduction to Workforce Planning – more information on this course can be found via their website.
    • L6/7 Advanced Workforce Data Analysis – more information on this course can be found via their website.
  • CIPD – Workforce Planning Workshops – this was a hugely successful course in 2016 and a must for all who are getting themselves involved in workforce planning including clinicians.  This two day workshop has been developed with the Chartered Institute of Personnel and Development (CIPD) and is particularly aimed at people in HR Business Partner roles or those within the wider workforce team who are new to strategic workforce planning. It will enable Workforce Planning and HR professionals to explore options and to understand what they can do to help build planning capability within their organisations and the wider healthcare systems.
  • Calderdale Framework – The Calderdale Framework provides a method of reviewing skill mix and roles within a service to ensure quality and safety for patients.  It is transferable to any health or social care setting, and supports patient focused development of new roles and new ways of working, leading to improved efficiency in use of job roles.  There is the option of running both the Foundation and the Facilitators course if enough interest is generated. You can find out more about the Calderdale Framework via their website.
    • The foundation level is a one day workshop for up to 25 (a really interesting day)
    • Facilitators workshop (you must have completed the foundation workshop) – this is for up to 10 people and is a 3 day workshop with a few days follow up 6 months later. This workshop has been run recently with great feedback – however if HEE is to run this again we would need to ensure that we can get the numbers. This will not include the license fee, currently £1,000, if you require access to the members area.
  • Tableau training – HEE are developing a HEE National Data warehouse which will bring in a range of data sets including workforce, population, activity etc. and  tableau will be used by HEE to develop and provide reports. HEE are looking to develop its own skills within tableau and if enough interest is generated look at how this can be opened up to workforce analysts across the south west.
  • Mercer – Analytic Course – HEE ran a couple of these workshops last year – a really refreshing, challenging and stimulating 2 day workshop …not for beginners. HEE would like to run again if the interest is there.

If you are interested in attending any of the courses, require any further information or have any other ideas for future training workshops, please contact Tony Overd.

Workforce Planners and Analyst Network

The aim of the network is to provide briefings and opportunities to discuss hot topics and share best practice.  It is open to any NHS organisation operating within the south west.  Information on future network meetings will be published shortly.

If you wish to be part of the network, or require any further information on the network, please contact the team to be added to the circulation list.


Useful links

NHS Digital (formerly The Health and Social Care Information Centre (HSCIC))

Workforce section provides on a number of national workforce data collections co-ordinated by NHS Digital.

A number of data products that might be useful to you are:

  1. General practice staff
  2. Hospital and community health service staff
  3. Medical and dental staff
  4. Non-medical staff
  5. Social care staff

Search catalogue
The 'find data' page includes official statistics, as well as results from surveys, audits and other reports.

This is an interactive tool where you can define views of the HSCIC's data collections.  You can view comparisons, create tables and generate graphs.

Skills for Health
Skills for Health are a not for profit organisation who run the Sector Skills Council for the whole UK health sector, licensed by the government.  They provide tools, workforce solutions designed to improve healthcare and provide advice to raise and improve quality and productivity within the whole healthcare workforce. 

Skills for Care
Skills for Care offers workforce leadership, learning and development support and practical tools to adult social care organisations in England.  Skills for Care is home of the National Skills Academy for Social Care.


National Minimum Dataset for Social Care
The NMDS-SC is an online database which holds data on the adult social care workforce and is the leading source of workforce intelligence across England. 

Electronic Staff Record (ESR)
As the workforce solution for the NHS, Electronic Staff Record (ESR) supports the delivery of national workforce policy and strategy by providing HR Directors and their teams with a range of tools that facilitate effective workforce management and planning. This supports improved quality, efficiency and compliance against essential workforce standards.

Care Quality Commission
The Care Quality Commission (CQC) monitor, inspect and regulate health and social care services.  They publish what they find, including ratings to help people choose care.

Office for National Statistics
The Office for National Statistics (ONS) is the UK's largest independent producer of official statistics and is the recognised national statistical institute for the UK.

Nursing and Midwifery Council
The Nursing and Midwifery Council (NMC) regulates nurses and midwives in England, Wales, Scotland and Northern Ireland and exist to protect the public.  They set standards for education, training, conduct and performance so that nurses and midwives can deliver high quality healthcare throughout their careers.

General Medical Council
The General Medical Council (GMC) help protect patients and improve medical education and practice in the UK by setting standards for students and doctors.  They support them in achieving and exceeding those standards, and take action when they are not met.

This Page was last updated on: 8 August 2017

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