Quality management is a primary function of Health Education England working across the East Midlands. It ensures that quality control is taking place and that high quality education and training is provided and achieved across all the local education providers across the region. Intelligence is gathered and informs us where improvements are needed; we then visit the provider to explore further. Often attending the visits with the Quality team are our patient and public representatives, college and speciality school leads, colleagues from the universities and Regulators. The outcomes of these visits link to the investment that the local education providers receive from Health Education England.
Regional and National Networks
The Quality team link with:
- Local education providers such as hospital and community trusts, General Practices, Dental Practices, independent providers and local councils
- Medical Schools of Leicester and Nottingham
- Local inspectors from the Care Quality Commission
- Academic Health Science Networks
- All regional offices of Health Education England
- Quality teams in Scotland and Wales
- The Defence Deanery who look after all the medical and non-medical education and training for the military
- General Medical Council
We have visited and been visited by other areas so that we can all share and adopt good practice from each other. Our revised quality management process has been adopted by many of our stakeholders.
Our work impacts directly on the patient and that is why we have a pool of patient and public representatives that work directly with us as equal partners. Patients are directly involved in delivering quality management and training to ensure that the impact of our work on patients is effective and efficient.
Managing the quality of the education and training in the local education providers ensures that trainees and students, whether nursing, medical or allied health professionals get the supervision, mentoring and support they need to progress through their training programmes. Our work helps to ensure that all trainee and junior doctors are working within their competences with confidence and are supported by clinical and educational supervisors to deliver safe care.
It is important that we have good relationships with our stakeholders as our work does impact on them. For example we have to work with them on implementing national standards and driving up improvements when areas of concern have been identified. Sometimes we have to have difficult conversations with them about the quality of the placement however we also engage them with other stakeholders such as the universities so that projects can start to build improvements.
If education and training quality falls below a set standard then resources are required to make it right. This all costs money and impacts on the tax-payer. The tax-payer is ultimately the patient and if the quality of education and training is not managed then patient safety and quality of experience is compromised.